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90805 81248
happy2help.tth@gmail.com
We’re Here to Help!
For any return or exchange request, please contact us through email or our contact number — our team will assist you quickly and smoothly.
✅1.Refund Policy (Store Credit Only)
We do not offer refunds.
If a product is unavailable, we will issue store credit as early as possible, and it will be valid for 45 days.
✅ 2.Return & Exchange Policy
You can request a return or exchange if:
1. The product arrives damaged
2. There is leakage, breakage, or spills
3. You receive the wrong product
4. There is a manufacturing defect (including electronics)
➡️Consumable and hygiene-based items cannot be returned or exchanged once opened.
To help us process your request smoothly, please:
1. Share a photo or unboxing video as proof
2. Keep the product in its original condition, with original packaging and all parts
3. Ensure the item is not used or damaged after delivery
✅ 4.Cancellation Policy
1.You can cancel your order before it is dispatched. After dispatch, cancellation isn’t possible.
2.If we cancel an order due to product unavailability, store credit will be issued.
➡️Handmade & Natural Products
1.Some items are handcrafted or made from natural materials.
2.Small variations in color, texture, or shape are normal, unique and not defects.
🌱“Shop mindfully, waste less. Thank you for helping us reduce carbon footprint.”🌱